Classroom or Online
60 lecture hours
EU & Non-EU Nationals1,800 EuroWhole course will cost you 540 Euro after Tax Credit - Save 1,260 Euro
Tourism & Hospitality Management
Award in Hospitality Management
This module shall equip learners with the necessary knowledge regarding fundamentals operations of hospitality and managing hotels.
Accredited awardMQF / EQF Level 612 ECTSTourism and Hospitality Management
LevelMQF / EQF Level 6
Credits12 ECTS
Duration60 lecture hours
Study modeClassroom or online
Awarded byeie European Business School
Overview
This module shall equip learners with the necessary knowledge regarding fundamentals operations of hospitality and managing hotels. It shall allow learners to acquire the necessary knowledge on various operations within hotels such as front office, food and beverage, sales and marketing and housekeeping.
Also a module inside these programmes
Learning outcomes
- Communicate effectively with different departments within hospitality organisations
- Be responsible for own work and work in collaboration with other employees and superiors within any given department within the hospitality organisation
- Create plans for effective sales and marketing in collaboration with superior to enhance the success of the organisation
- Critically analyse the organisational structures in hospitality
- Critically list and discuss in detail the various operations of hospitality and their main functions
- Identify the importance of effective food and beverage operations management to enhance customer service
- Assess the key influences which affect consumer demands related to food and beverage services within a hospitality
- Critically analyse the importance of front-office as the first and the last point of contact of a client within hospitality
- Critically assess the role and function of the housekeeping department within hospitality management
- Identify how all departments within hospitality organisations are divided in terms of organisational charts and the role of the different employees and managerial positions
- Critically analyse the importance of effective human resource management in all departments within hospitality
- Critically reflect on the importance of sales and marketing within the overall success and management of a hospitality organisation
- Compare and contrast between different types of food and beverage service operations
- Use effective communication skills when dealing with any of the operations of the hospitality industry, especially the front-office department
- Practice effective communication skills to communicate with clients in a transparent, and understand manner whilst portraying quality service
- Identify how all of the different functions work together towards the overall objective of the organisation
- Use effective human resource management to manage the different sections within the hospitality industry
- Discuss sales and marketing plans within the hospitality organisation How this course will be taught This course shall be taught with a student-centred approach whereby learners are encouraged to take active participation in their own learning. Learners shall be presented with PowerPoint presentations, case-study examples, and other interactive learning materials. Students will be asked to discuss and exchange communication amongst each other (classroom or online, as per learning mode chosen). Assessment This course shall be assessed with an individual presentation (75%), and a reflective journal (5%). Learners are also expected to undergo a classroom assessment including discussions, multiple-choice assessments and/or observation (20%). Moreover, learners are expected to obtain a minimum of 50% of the total mark to successfully pass from the course
Fees & duration
Fees as published by eie European Business School. Your fee is confirmed only on the invoice issued by eie with your conditional offer. Get Qualified tax-credit figures apply only if you are eligible under Malta Enterprise rules.
Get Qualified — up to 70% back
eie's accredited programmes are eligible under Malta Enterprise's Get Qualified scheme. Eligible self-funded students can recover up to 70% of registration and tuition fees as a tax credit after successfully completing the course.
Recognition
Accredited by MFHEA
This qualification is awarded by eie European Business School (formerly eie Institute of Education) and is accredited by the Malta Further and Higher Education Authority (MFHEA). MFHEA deems this Award to be at MQF Level 6 (12 ECTS) of the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.
Flexible start
Online awards can start any day. Lecture-based awards use a fixed start date.
How to apply
01
Enquire
Tell Aspire Barcelona what you have studied. We confirm the level Aspire can consider.
02
Offer & invoice
eie aims to send a conditional offer letter and an invoice within 48 hours of your application.
03
Acceptance
Meet the conditions, sign the student agreement and pay — eie then issues a letter of acceptance and a receipt.
Got an offer through an agent? Check it first.
Send a copy of any offer letter, letter of acceptance, invoice or receipt to [email protected]. eie will confirm whether it is genuine and is not responsible for documents or payments that did not come from eie.
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