Classroom or Online
60 lecture hours
EU & Non-EU Nationals1,800 EuroWhole course will cost you 540 Euro after Tax Credit - Save 1,260 Euro
Business Administration
Award in Communications in Business
This course allows learners to become knowledgeable within the field of business communication.
Accredited awardMQF / EQF Level 612 ECTSBusiness Administration
LevelMQF / EQF Level 6
Credits12 ECTS
Duration60 lecture hours
Study modeClassroom or online
Awarded byeie European Business School
Overview
This course allows learners to become knowledgeable within the field of business communication. Managers require effective communication skills to effectively communicate within the organisation, as well as to manage teams successfully. Learners shall be exposed to different types of communication methods and channels which can be used and applied in a business setting.
Also a module inside these programmes
Learning outcomes
- Carry out frequent and effective meetings with teams and employees to ensure frequent communication
- Develop a communication strategy
- Be responsible for choosing the correct method of communication such as online, in writing, face-to-face and others, depending on the audience one needs to communicate with
- Propose and evaluate a working environment which encourages open and positive communication
- Lead by example and employ an open communication policy as a manager
- Deal with potential communication barriers and challenges which might arise at the workplace
- Critically evaluate different types of communication in business management, including bottom up and top-down communication approaches
- Have knowledge of the importance of communicating effectively various policies and procedures of an organisation to employees
- Critically examine the importance of frequent communication between management and employees
- Critically assess the different types of audiences a manager communicates with in a business setting
- Assess the important characteristics of a good communicator such as active listening, constructive feedback and asking powerful questions
- Critically analyse the importance of providing and receiving feedback and constructive criticism
- Have knowledge of various non-verbal cues such as posture, tone of voice, eye contact, clothes and other cues which indicate how a person is truly feeling
- List and critically discuss any potential communication challenges and risks which might arise at the workplace and analyse ways of overcoming such challenges
- Practice positive communication using a positive tone, and being mindful of the non-verbal messages one sends
- Create an environment which encourages open communication
- Communicate in a clear, transparent, and understandable manner avoiding riddles
- Communicate decisions and changes with employees in an effective manner to avoid any risks or challenges
- Provide effective and prompt feedback or answer to questions received from employees
- Demonstrate ability to paraphrase what an employee or a colleague has communicated to yourself in words you understand to make sure that the message passed on is in fact correct and clear
- Be mindful of the non-verbal cues that others give when communicating
- Practice various techniques for providing feedback and accept constructive criticism How this course will be taught This course shall be taught with a student-centred approach whereby learners are encouraged to take active participation in their own learning. Learners shall be presented with PowerPoint presentations, case-study examples, and other interactive learning materials. Students will be asked to discuss and exchange communication amongst each other (classroom or online, as per learning mode chosen). Assessment This course shall be assessed with an individual presentation (75%), and a reflective journal (5%). Learners are also expected to undergo a classroom assessment including discussions, multiple-choice assessments and/or observation (20%). Moreover, learners are expected to obtain a minimum of 50% of the total mark to successfully pass from the course
Fees & duration
Fees as published by eie European Business School. Your fee is confirmed only on the invoice issued by eie with your conditional offer. Get Qualified tax-credit figures apply only if you are eligible under Malta Enterprise rules.
Get Qualified — up to 70% back
eie's accredited programmes are eligible under Malta Enterprise's Get Qualified scheme. Eligible self-funded students can recover up to 70% of registration and tuition fees as a tax credit after successfully completing the course.
Recognition
Accredited by MFHEA
This qualification is awarded by eie European Business School (formerly eie Institute of Education) and is accredited by the Malta Further and Higher Education Authority (MFHEA). MFHEA deems this Award to be at MQF Level 6 (12 ECTS) of the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.
Flexible start
Online awards can start any day. Lecture-based awards use a fixed start date.
How to apply
01
Enquire
Tell Aspire Barcelona what you have studied. We confirm the level Aspire can consider.
02
Offer & invoice
eie aims to send a conditional offer letter and an invoice within 48 hours of your application.
03
Acceptance
Meet the conditions, sign the student agreement and pay — eie then issues a letter of acceptance and a receipt.
Got an offer through an agent? Check it first.
Send a copy of any offer letter, letter of acceptance, invoice or receipt to [email protected]. eie will confirm whether it is genuine and is not responsible for documents or payments that did not come from eie.
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